Last updated: 2025
Your privacy is important to us. This Privacy Policy (this "Policy") applies to services provided by Collab (USA) Capital LLC ("we," "us," "our", or "Collab"), as well as our affiliates and subsidiaries, and to our website (the "Site"), mobile app and/or other platform(s) (collectively, the "Services") and explains what information we collect from users or visitors of our Services, including information that may be used to personally identify you ("Personal Information"), and how we use it.
We reserve the right to change this Policy at any time. We will notify you of material changes to this Policy by sending notice to the primary email address specified in your account or by a prominent notice on our website.
We collect information that you knowingly give us when you create an account, contact us or otherwise access or use our Services. This may include:
We automatically or passively collect information when you access or use our Services. This may include:
We use the information we collect to:
We do not rent, sell or share your Personal Information with third parties except with your consent or as necessary to complete any transaction or provide any service you have requested.
We may share your information with: Partners, Affiliates, Service providers (database administrators, cloud services, data analysts, identity verification services), and Payment providers (Stripe, Dwolla, Plaid).
Collab uses Plaid Inc. to gather data from financial institutions. By using the Service, you grant Collab and Plaid the right to access and transmit your personal and financial information from your relevant financial institution.
A "cookie" is a small file placed on your hard drive by a web page. We, or third parties we do business with, may use cookies to help us analyze our web page flow, customize our services and content, measure promotional effectiveness, and promote trust and safety.
You can prevent or limit the usage of cookies by changing the settings in your browser. Visit allaboutcookies.org for guidance.
We provide physical, electronic and procedural safeguards to protect information we process and maintain. We encrypt information we store, transmit via HTTPS, and limit access to authorized employees and contractors. However, no security system can prevent all potential security breaches.
If you believe your information may not be secure, contact us immediately at hello@askdwell.ai.
You may review, update, correct or delete your Personal Information by contacting us at hello@askdwell.ai. If you completely and permanently delete all of your Personal Information, your user account will be deactivated.
We retain information we receive for as long as you use the Services or as necessary to fulfill the purposes for which it was collected, resolve disputes, establish legal defenses, enforce our agreements, and comply with applicable laws.
Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13.
If you have questions about this Privacy Policy, please contact us at hello@askdwell.ai.